Cos they sucked me into a free trial and charged my card a year later without my realising. I didn’t even know I was subscribed.
Further, as an Australian there’s no way to contact them because they work on US business hours. So I was up at 2AM the other night hanging off a chat box where Vincent was apologetic, but kept pasting prefabricated blocks of text telling me to get fucked.
It’s enshittification at its best. They’re beholden to investors, and have to invent junk services to get that sweet recurring revenue. And their policy is no refunds, ever. So it’s obviously deliberate.
So basically, fuck em.
Insta360 and DJI both have excellent products in this space that may have their own ideological foibles, but at least won’t brazenly steal money from your card.